Frequently Asked Questions
Everything you need to know about shopping with SSTubes
How do I determine the right size for my order?
We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend comparing your measurements against our chart to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request for a refund or an exchange.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
Do you ship internationally?
Yes, SSTubes ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my SSTubes apparel?
To maintain the quality of your garments, we recommend following the specific care label instructions inside each piece. Generally, washing in cold water and air drying helps preserve fabric integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.